Name: Josepf Juran
Citizenship: United States (From Romanian origins).
Birth: 1904 (Braila, Romania) / Death: 2008 (United States).
Education: 1924 Bachelor of Electrical Engineering from University of Minnesota.
Biography:
An economist, engineer, statistician, and member of the Romanian Academy and the American Society for the Advancement of Science, he is known as one of the pioneers of management in the twentieth century. He is one of the most prominent promoters of the quality management system (in addition to Deming). He was born to a Romanian family and had six siblings. He immigrated with his family to the United States in 1912 and settled in Minneapolis, Minnesota. Juran excelled in school, especially in mathematics. He was also a chess champion at an early age and graduated from high school in 1920. In 1924, he earned a bachelor’s degree in electrical engineering from the University of Minnesota. After graduation, he joined the Western Electric Hawthorne Company in the Inspection and Survey Department, where Juran was promoted to department head in 1928. In 1937, he moved to the company’s headquarters in New York City, where he held the position of chief industrial engineer. He remained there until the end of World War II. He soon joined New York University as an assistant professor in the Department of Industrial Engineering, where he taught courses in quality control and held participatory seminars for managers. Executives,
He used a small management consulting firm to work on projects for Gilette, Hamilton Watch, and Borg-Warner. After the sudden death of the firm’s owner, Juran began his own independent practice, until his retirement in the late 1990s. His early clients included Bigelow-Sanford Carpet Company, Koppers, Latex International, Bausch & Lomb, and General Foods. Like Deming, Juran was late to be discovered and recognized by American companies. After his company favored statistical management and rejected quality management, he moved to Japan in 1954, invited by the Union of Scientists and Engineers, to play a key role in transforming Japanese industries (along with Deming) from their poor reputation to compete with American and European industries in quality and price by training upper and middle levels of management (It met with much rejection in the United States of America).
Juran relied on presenting a broad concept of quality based on implementing a quality improvement program. He linked quality improvement to management efficiency through what was called Juran’s triad, which consists of good planning, effective quality control, and continuous improvement. Juran focused on the major role of middle management in leading quality, but at the same time he did not neglect the role of senior management and its support for quality. He also did not neglect the role of workers who are primarily responsible for implementing quality projects. He also emphasized the need to solve problems in a scientific manner by collecting the necessary information, identifying the causes of the problem, developing appropriate solutions, evaluating them with their pros and cons, and choosing the best solution. He lectured at several Japanese universities such as: (Hakone), (Waseda), (Osaka), (Kyyasan), and made ten visits to Japan, the last of which was in 1990. He also founded the Juran Institute in 1979, which is an institute specializing in quality management. Juran was active in his eighties, and gave up international travel at the age of approximately 86. He retired at the age of 90. His activities during the second half of His life includes: consulting for American companies such as: (Armour and Company), (Dennison Manufacturing), (Merck), (Sharp & Dohme), (Otis Elevator), (Xerox), (United States Navy Fleet Ballistic Missile System), (Steve Jobs), consulting for Western European and Japanese companies such as: (Rolls Royce), (Philips), (Volkswagen), (Royal Dutch Shell), (Toyota), and free consulting for former Soviet countries such as: Hungary, Romania, Czechoslovakia, Russia, Poland, and Yugoslavia. Goran died in 2008 at the age of 103 as a result of a stroke.
Most important publications: (Get it via Amazon)
1980: Book (Upper Management and Quality).
1978: Article (Japanese and Western Quality_a Contrast).
1970: Book (Quality Planning and Analysis).
1967: Book (Management of Quality Control).
1964: Book (Managerial Breakthrough).
1951: Book (Quality Control).
International Awards and Recognition:
2004: Honorary doctorate from Lulea University in Sweden.
References: (www.wikipedia.com)، (www.707077.com).
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